COVID-19 – Our Policy and Your safety

OUR COVID-19 POLICY : for your kind attention.

Dear Guests,

We look forward to welcoming our regular and new visitors to Flint Cottage and White Cottage.

You can book with us with confidence – to ensure that our environment is as safe as possible for you and future guests we have updated and enhanced our housekeeping procedures and standards as follows :

  • Our cottages are thoroughly aired with open windows and doors when carrying out changeovers between guests
  • All surfaces (including most used e.g door handles and keys) are cleaned and sprayed with appropriate sanitising products
  • All surplus soft furnishings i.e. cushions, throws and ornaments have been removed for a temporary period
  • Bed linen : For all bookings we will provide our usual service of professionally laundered bed linen, however if you prefer to bring your own duvet covers/pillow cases/sheets please let us know at least 3 days prior to your arrival
  • Mattress and pillow protectors will all be provided, freshly laundered.
  • We will provide towels (bath and hand) as usual and other linen e.g. bath mats, but please bring your own (and let us know) if preferred.
  • Kitchen items e.g. oven glove, j-cloths etc are provided clean/new.
  • Keysafe is used for key collection.
  • Please can guests ensure ALL waste bins are emptied on departure and bags tied before placed in black bin; loose recycling items in green bin. NO food stuffs of any type to be left in the cottage on departure.
  • Our access time on arrival day will be delayed by one hour to 4pm to allow time for extra cleaning (we will let you know by text if ready earlier).
  • To reassure you, our cleaning is always done by our two permanent housekeepers, one for each cottage.

Any queries? Please don’t hesitate to ask.
Thank you,

Max & Anne Flint
Flint Holiday Cottages

Last updated August 2020.